Your emails run your Dolibarr.
Orchestra turns every incoming email into business actions — ticket, document storage, calendar, notification — with no complex configuration, no code, without leaving Dolibarr.
Configurable by a support manager or an accountant. Testable before activation. Extensible to your business needs.
What your teams can automate
Each rule is configured in a few clicks. Here are three ready-to-use scenarios.
Customer support
An email arrives on your support address. Within seconds: the company is identified in Dolibarr, a ticket is automatically attached, attachments are archived, and the support agent is notified. No copy-paste, no missed request.
Supplier invoices
+ ScanDocAn invoice PDF arrives by email. Orchestra archives it in document storage, creates a "to process" calendar event for the accountant, and — if ScanDoc is installed — triggers AI reading of the document to create a draft invoice in Dolibarr. Validated in production.
Order alerts
Every incoming order email — from an online shop, a marketplace — creates a calendar event and sends a real-time SMS notification to the sales team. No manual step. Tested on Dolistore orders.
How does it work?
Three steps. No developer required.
1 — Connect your inbox
Gmail, Microsoft 365, OVH, Infomaniak or generic IMAP. A connection wizard and a "Test" button — you know within seconds whether it works.
2 — Define your rules
A visual builder: choose your conditions (sender, subject, presence of attachments…), chain your actions in order. Test with a real email before activating.
3 — Let Orchestra work
The module monitors your inboxes continuously. Every processed email is logged: who triggered what, which Dolibarr object was created, one click away.
"Can we automate our own processes?"
Yes. Orchestra is built for that. Actions delivered out of the box cover common cases — but the architecture is open to go further, without changing a single line of the core module.
How a custom action gets added
Orchestra automatically discovers available actions at startup. Adding a new behavior means delivering a file — the module detects it, integrates it into the builder, and your teams can use it with no extra step.
You describe the process to automate
DZProd develops and tests the custom action
It appears immediately in your Orchestra builder — no module update required
What this means for you
- No lock-in: the action works independently from Orchestra updates
- Combinable with all other pipeline actions
- Configurable by your teams in the same builder, no technical intervention
Orchestra does the same job — without the constraints.
- AND-only filter logic
- Regex configuration — developer profile required
- Actions fixed by Dolibarr core
- No simulation before activation
- Raw system logs, hard to read
- Nested AND / OR conditions
- Visual builder — regex optional
- Extensible catalogue, custom actions possible
- Simulation with full pipeline preview
- Dedicated log — rule, actions, created objects
Pricing
One license, one Dolibarr instance, all features.
- Unlimited inboxes
- Unlimited rules and actions
- 8 native actions included
- Compatible with Gmail, M365, OVH, Infomaniak, IMAP
- Multi-entity Dolibarr
- Initial installation and configuration
- Building business rules together with you
- Development of custom actions
- User training
- Evolutive maintenance
Prices excl. VAT. VAT applicable depending on country. Contact us for multi-site pricing.
Ready to orchestrate your emails?
Contact DZProd for a demo, a quote, or to discuss adapting Orchestra to your business context.
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